Privacy Policy

Last updated June 2020

1. General

This document, along with additional information accessible on STOPFAKE.CHRISTIANLOUBOUTIN.COM (the “Website”), constitutes the “Privacy Policy” applicable between the Website user (“You” or the “User”) and Christian Louboutin SAS, a simplified joint-stock company with share capital of €126,529.25, 19 rue Jean-Jacques Rousseau, 75001 Paris, registered on the Paris Trade and Companies Register under number 380 742 650 (“Christian Louboutin”).

The Privacy Policy governs Christian Louboutin’s use and sharing of Your personal data collected on the Website. Any definition starting with a capital letter and contained in the Privacy Policy shall have the same meaning as in the General Terms and Conditions of Use (“T&Cs”) available by clicking on the following link T&Cs, unless otherwise defined.

The Website is published by Christian Louboutin which manages its publication; the editor is Alexis Mourot and the data collected is hosted by Rampar, Immeuble Crisco Duo 7 Avenue de la Cristallerie, 92310 Sèvres, registered on the Nanterre Trade and Companies Register under number 852 784 495, whose servers are located in Switzerland and in the European Union.

By using the Website you agree that Christian Louboutin may collect, use and share information about You, including personal information, under the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy or any changes thereto, please exit the Website.

The Privacy Policy is subject to French law. Any dispute arising directly or indirectly from the interpretation or execution of the Privacy Policy shall be subject exclusively to the jurisdiction of the Paris courts.

2. Your personal data

If you contact the Stopfake team, You must provide the following information to Christian Louboutin:

  • Surname
  • First name
  • Email address
  • Telephone

This information constitutes your “Personal Data”.

The Website may also collect and process technical data, including IP address or browsing information relating to Your terminal.

3. Commitment by Christian Louboutin

Christian Louboutin undertakes to collect and process Your personal data in strict compliance with the applicable legal provisions, in particular those of European Regulation (EU) 2016/679 (General Data Protection Regulation – “GDPR”).

4. Minors

In accordance with the T&Cs, available at the following link T&Cs, minors are not authorised to use the Website and Christian Louboutin does not collect personal data from minors. If You are the parent or legal representative of a minor who has registered on the Website, please contact Christian Louboutin at the following address, to have Your child’s registration cancelled.

5. Use of Your Personal Data

Christian Louboutin processes Your Personal Data in accordance with the purposes indicated at the time of collection, on the basis of its legitimate interest, i.e. for the purposes of responding to and following up on any requests made by a User regarding the authenticity of a product allegedly of the Christian Louboutin brand, to fight against websites selling fake Christian Louboutin products, their suppliers, auction websites and other means of trade of counterfeit items and to protect Christian Louboutin’s Intellectual Property rights against counterfeit actions, and for the purposes of analysis.

As data controller according to Article 2 above, Christian Louboutin ensures compliance with the conditions of the GDPR, in particular by implementing technical and organisational measures to protect Your Personal Data against any destruction, alteration, theft or unauthorised access.

6. Sharing Your Personal Data

Your Personal Data may be shared between the companies of the Christian Louboutin Group in order to process your request according to the purposes stated in Article 5 of this Privacy Policy.

Christian Louboutin shares Your Personal Data with trusted third parties acting on behalf of Christian Louboutin, in particular service providers involved in the management of our Website and providing IT, hosting, maintenance and technical support services for our equipment, infrastructure, software, applications and databases; service providers that are essential to the execution of the sale (payment, delivery and order tracking providers).

Christian Louboutin undertakes to limit the communication of Your Personal Data exclusively to third parties for whom this information is necessary for one of the purposes described in Article 5 of this Privacy Policy. Third parties selected by Christian Louboutin are contractually obliged to respect the confidentiality and security obligations in accordance with the laws and regulations in force.

Christian Louboutin may be required to share Your Personal Data if we believe that such disclosure is necessary to comply with applicable laws, particularly as part of legal proceedings, or to protect the legitimate interests of Christian Louboutin.

In the event of a restructuring and/or reorganisation of Christian Louboutin, where its assets are acquired by or transferred to a third party, in whole or in part, the list of customers and Your Personal Data may be included in the transferred assets. Because Christian Louboutin does not control the privacy policies or practices of these third parties, this Privacy Policy does not cover the use or disclosure of such information by them.

Under no circumstances will Christian Louboutin offer Your Personal Data for sale.

7. Transfer of Your Personal Data

Christian Louboutin may also communicate Your Personal Data to other subsidiaries of the Christian Louboutin Group, so that these subsidiaries can contact you and process your request as soon as possible.

The transfer of Your Data to companies in the Christian Louboutin group is governed by binding corporate rules, validated by the CNIL (decision of 24 May 2018).

Christian Louboutin may also transfer Your Personal Data to third party service providers located outside the European Union for the purposes of some services. For all transfers of Your Personal Data outside the European Union where the level of personal data protection is not equivalent to the GDPR, Christian Louboutin ensures that appropriate safeguards are put in place to maintain the security of Your Personal Data, either with an adequacy decision, or by signing the standard contractual clauses of the European Union.

8. Retention period

Christian Louboutin keeps Your Personal Data only for the length of time necessary to respond to your request.

Your Personal Data will be kept for two (2) years after the processing of your request by Christian Louboutin and will then be deleted from Christian Louboutin’s information system.

However, Christian Louboutin reserves the right to keep Your Personal Data for a longer period of time, for statistical purposes, in the event of suspected illegal activities on the Website, or for evidential purposes (in particular, accounting or judicial purposes) for the legal limitation periods.

Christian Louboutin may also keep, for archiving purposes, copies of communications with Website users and any answers to questions or comments sent to Users by our Customer Service.

9. Cookies

In order to offer You customised and customisable services, Christian Louboutin uses cookies to record and sometimes track your browsing data on the Website. A cookie is a small block of data sent to your browser by an web server and stored on your computer’s hard drive. Christian Louboutin uses cookies to:

  • Keep the possibility of identifying You and to access information about Your use of the Website. This cookie becomes active when You register or connect to a Service.
  • Identify pages visited and analyse the behaviour of Users in order to better meet their expectations. Christian Louboutin uses this information to personalise the Content, banners or promotional offers on the Website. Christian Louboutin reserves the right to use the services of external companies (in particular, Google Analytics services) to evaluate Users’ browsing habits and improve the quality of the Services. However, the Data transmitted within the framework of such Services always remains anonymous.

You may at any time decide to disable cookies by modifying your web browser preferences. However, You will no longer have access to all the features and other Services on the Website.

10. Links to other websites

The Website may contain links to other websites. These third party websites may have their own privacy policy over which Christian Louboutin has no control. The use of information that You may provide to third parties on other websites or that these third parties may collect, is not governed by this Privacy Policy. Christian Louboutin cannot be held responsible for any use of Your data by these third parties that does not comply with legal obligations in this regard. Christian Louboutin recommends that you review the privacy statements displayed on the other websites to understand the processes for data collection and use.

11. Security of Your Data

Christian Louboutin has implemented appropriate technical and organisational measures to protect Your Personal Data.

Your Personal Data is strictly confidential. Christian Louboutin’s employees who, through their work, will have access to your Personal Data are subject to strict confidentiality obligations.

The Christian Louboutin Group has adopted a procedure to deal with a suspected or proven breach of security of Your Personal Data in the forms and within the time limits set down by law.

Christian Louboutin requires the same technical and organisational security measures from all third parties with whom we collaborate.

The activities carried out on the Website are protected by an SSL encryption process. However, Christian Louboutin reminds You that no transmission of data over the Internet is 100% secure and that all information communicated online may potentially be intercepted and used by persons other than the intended recipient.

12. Modifications

Christian Louboutin may modify the Privacy Policy at any time. In such an event, Christian Louboutin will post the new version of the Privacy Policy on the Website. It is therefore Your responsibility to regularly log on to the Website to be informed of any changes. By using the Website, you accept the Privacy Policy.

13. Exercising Your rights

You can contact Christian Louboutin at any time in order to access, update, correct, limit the processing of or delete Your Personal Data, by writing to our Customer Service at the following address: As the processing of Your Personal Data is based on the legitimate interest of Christian Louboutin, You may oppose the processing when Your interests and fundamental freedoms take precedence over the legitimate interest of Christian Louboutin.

In order to fulfil Your request when Christian Louboutin has reasonable doubts about Your identity, Christian Louboutin reserves the right to ask You for any additional information in order to identify You with certainty.

If applicable, you must make sure to inform Christian Louboutin of any changes to Your information, in particular to enable us to contact you if necessary. In the event of a dispute concerning the way in which Christian Louboutin collects and processes Your Personal Data, you have the right to i) file a complaint by following the procedure accessible here, ii) inform the Data Protection Officer by email at or iii) make a complaint to the competent supervisory authority.